Onsite Success Coaching

The core of the ERN model is onsite confidential Success Coaching that employees can access on a predictable, ongoing basis - no more wasted hours in social services offices. Success Coaches offer direct connection to community resources for any challenges they are facing at work or at home. Employees who face a crisis from lack of resources can get immediate, personal relief at the workplace. Training and advanced education for work-based skills or life skills can be focused goals along with barrier reduction. Services are available to all ERN member employees. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request.

Hardship Savings & Loan Program

Partner: Lake Trust Credit Union

Purpose: The Bridge Loan provides a financial resource for the Success Coach and clients, allowing the coach to connect clients to fair and reputable lending. These loans help clients overcome financial burdens that may be negatively impacting their life including auto repairs, credit repair, payday lending traps, appliance purchases, debt, and family emergencies. It is offered as a last resort for employees facing a financial emergency.

Savings Component: The loan includes a savings component which requires a $10 per week deposit into a savings account. The savings commitment is added to the loan repayment amount, which is placed into a savings account that does not allow withdrawals until the loan is paid in full. At the end of the payment plan, the client will accumulate over $520 in savings. Upon pay-off, the client is encouraged to continue the habit of savings. This not only teaches the client the importance of saving, but also acts as a safety net for the bank/credit union. If an employee is terminated while in payments, the savings account is released back for the lending institution to cover any unpaid remaining portion of the loan.

  Success Coaches


Jennifer DeGrandchamp


  Lead Organization(s)

Michigan ERN

James Vander Hulst

  Email     877-625-9564

  Getting Ready to See Your Success Coach Sheet   Moving Tips Checklist   Paycheck Insert

  Employer Members-Investors

  • GKI Foods
  • Lake Trust Credit Union
  • Novares
  • TG Fluid Systems
  • Thai Summit
  • Workskills Corporation

  Strategic Partners

  • Community Ventures MEDC
  • Lake Trust
  • Livingston County OLHSA
  • MI Works Southeast
  • Michigan ERN
  • Oakland Livingston County Human Service Agency
  • Spark Ann Arbor USA